Customer Service Logistics

Zuid Holland - Nederland - Industrie - Logistiek - Operations & Onderhoud - HBO

Your new challenge starts here! Would you like to get started as a customer service employee? Would you like to get started on this permanent position? Brunel has the perfect job for you!

Vragen? Neem contact op

Eric Berger, Consultant

Solliciteer

Over deze functie

The Customer Service department is responsible for the overall customer service experience for clients assigned to him/her. This is done by handling (but not limited to) these main activities:

  • Receiving & confirming the booking request made by the customer, PO Management & follow-up with suppliers
  • Processing & follow-up on administrative and operational documentation towards external parties
  • Reporting to internal and external stakeholders
  • Ensuring data quality of digital and physical file passed on to internal stakeholders
  • Query resolution with external & internal stakeholders
  • Maintaining a good customer relationship including cross and upselling
  • Updating/creating customer specific IOP’s
  • First line handling of claims

Over jou

  • Hbo/Bsc working level
  • 2-3 years’ experience in Logistics or a Customer Service role
  • Advanced knowledge of English and Dutch
  • Available a minimum of 31 hours per week (4 days)

Wat wij bieden

Being mediated through Brunel Engineering means that you join Brunel. At Brunel Engineering your career is paramount. We offer various training opportunities to speed up your career. Within this process you will be guided by a Brunel consultant. At Brunel you benefit from a fixed monthly salary with bonus opportunity. A salary indication for this position is in line with the market. In addition to good primary employment conditions, we also offer you excellent fringe benefits, including a favorable pension scheme and group discount on your health insurance and other individual insurance policies.

Brunel also offers nice extras in the cultural and sports field. Because not everyone thinks that the same things are important, you also benefit from a flexible package of employment conditions, specifically aimed at your situation. For example, you can decide for yourself whether you want to purchase extra vacation days. At Brunel you do not only have the security of a contract, but also of a career.

Over ons

Brunel is a global service provider, specialized in project management, secondment and consultancy. We are active in the fields of Finance & Risk, Insurance & Banking, Engineering, IT, Legal, Marketing & Communicatie, HR and all disciplines in the oil and gas industry. We do this together with 10,000 employees, spread over 35 countries. And we do this with focus. Because at Brunel we believe that if you go 100% for something, that you can become the best in it. At Brunel Marine & Energy we have knowledge of the market, an extensive network and valuable advice with regard to your professional development. We know many clients, from within the Logistics, Upstream , Offshore and renewables, where clients such as engineering parties, operators can be considered. shipbuilders, contractors and suppliers. As a result, you are always assured of the most challenging assignments and you take time to do what you are good at: excelling in your profession.

Samenvatting

  • Vacature nummer: PUB173331
  • Standplaats: Zuid Holland
  • Markt: Industrie
  • Uren per week: 40
  • Branche: Logistiek
  • Opleidingsniveau: HBO
  • Expertisegebied: Operations & Onderhoud
  • Sluitingsdatum: maandag 24 september 2018
Solliciteer

Vragen? Neem contact op

EB

Eric Berger

Consultant Brunel Netherlands Rotterdam

+31 6 12403029

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