Customer Success Manager

Amsterdam - Noord Holland - Nederland - Services - IT & Telecom - Software Ontwikkeling & Application Management - HBO

For our client Powerpeers, we are looking for an experienced customer success manager (location Amsterdam). Powerpeers Connect is a scale-up company based in the Netherlands and servicing customers in the energy industry globally.

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Ralph Janssen, Consultant


Over deze functie

In this role your will manage successful implementations of the Powerpeers Platform within our customers organisation and their consumer base. In addition you maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement. You also identify opportunities for customers to act as Powerpeers advocates (e.g. testimonials, case studies) and collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities.

Over jou

  • 5+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
  • Successful experience implementing Saas solutions as a Project Manager or Scrum Manager in an Agile setting
  • Experience in working with complex, multi-divisional, multi-geographical customers
  • Experience in the Energy/Utility sector preferred
  • Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
  • You speak English fluently, Dutch is a desired bonus

Wat wij bieden

In addition to a challenging working environment, you also benefit from excellent labor conditions.

Over ons

Powerpeers enables people to lead sustainable lives by creating a marketplace and community in which consumers can decide from whom they receive their energy, and who to supply with their self-generated energy. As well as sourcing self-generated electricity from friends, family or neighbors, users can also opt to source their electricity from one or more Dutch suppliers of wind, solar and hydro power. This enables customers to create their own personal community.


  • Vacature nummer: PUB212479
  • Standplaats: Amsterdam
  • Markt: Services
  • Uren per week: 40
  • Branche: IT & Telecom
  • Opleidingsniveau: HBO
  • Expertisegebied: Software Ontwikkeling & Application Management
  • Sluitingsdatum: zondag 1 september 2019

Vragen? Neem contact op


Ralph Janssen

Consultant Brunel Netherlands Eindhoven


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