Support Officer

Rotterdam - Zuid Holland - Netherlands - Services - Finance - Financial Administration - Professional Bachelor

As the Operations Officer / Business Support Officer you will provide key operational control link between the Sales and Recruitment activities and the Finance & Payroll activities.

Feel free to contact

Lisanne de Haan, Account manager

Apply now

About this role

Result areas

  • Process and check data
  • Carry out and supervise correct and timely processing ofdata supplied by the sales team that is related to the contractors or client administration in accordance
    with the general conditions, procuration guidelines and fixed timelines
  • Process customer-specific agreements in to the various documents
  • Ensure uniform input and processing of data for on and off boarding. Including the extension cases. Monitor all conflicting agreements with employees and clients and report discrepancies to the concerning
  • Identify problems, possibilities and inaccuracies and ensure a smooth process flow with proactive / timely expansion of actions
  • Process questions from the shared service email inbox
  • Set out actions if the required files are incomplete for processing

Monitor and optimize processes

  • Monitor and optimize the input into / use of the various (IT) systems
    (eg Wizard) and process contracts, in accordance with the
    established guidelines and procedures, and complete and correct administration
  • Identify problems, possibilities and inaccuracies and ensuring a smooth
    process flow and proactive / timely expansion of actions
  • In consultation with the SSC departments and sales team, expand actions for a complete administration / files completion(s)
  • Communicate with Global IT for common problems with regard to the any of the various applications that is
    used for the daily operations


  • Act as an back up in case of absence of the logistics officer; taking care of all logistical activities for
    consultants and internal staff, to the needs of the stakeholders. This will include applying for visas, work
    permits, travel arrangements (including flights, trains and transfers) and accommodation

Office Management

  • Coordination around facility tasks; office, reception, archives, mail, cleaning
    services and supplies
  • Take minutes at management meetings, make agenda points and distribute

First point of contact stakeholders

  • Answering and solving questions in the field of all described result areas,
    if necessary in consultation with other departments and / or business lines, with the aim of the support to
    contractors and internal customers in a proactive and accurate manner
    guarantee quality of service
  • Working in and guiding new colleagues in accordance with the established procedures,
    guidelines and quality agreements

About you

  • Bachelor Degree
  • Entrepreneurial
  • Operational excellence
  • Minimum 1 year work experience in business to business sales or business services
  • Result driven
  • Flexibility
  • Knowledge of the secondment branch is preferred
  • Planning & Organizing
  • Knowledge of Navision/XRM is one preferred
  • Coaching
  • Good command of the English/Dutch
    language verbal/written

What we offer

  • 8% holiday allowance
  • Salary between 2700-3500

About us

Founded in 1975, Brunel International ( is a publicly listed global company
with over 10,000 employees. Brunel responds to the global demand for specific expertise and flexible
employment by developing innovative and compliant global workforce services and solutions. The company
is specialized in the oil & gas, renewables, mining, infrastructure and automotive industry sectors.
The oil and gas division serves (major) international customers globally. The division's strength is the
combination of a global infrastructure of registered own offices (six global regions and offices in more than
40 countries) pared with a strong local network and expertise.
Brunel is a flat organisation with a strong commercial drive. The company culture is informal, international
and results-driven with a passion for people. Ownership is placed as low as possible in the organization
and employees are selected for their levels of entrepreneurship, integrity and professionalism.
As a Financial Operations Officer – Invoice you are part of Brunel Energy’s Europe & Africa Shared Service
Center team who currently provides essential Back Office support to external consultants seconded to Oil &
Gas clients throughout the world.


  • Vacancy number: PUB252413
  • Location: Rotterdam
  • Market: Services
  • hours per week: 40
  • Branch: Finance
  • Education level: Professional Bachelor
  • Area of Expertise: Financial Administration
  • Closing date: Saturday, March 21, 2020
Apply now

Feel free to contact


Lisanne de Haan

Account manager Brunel Netherlands Amsterdam

+31 20 245 3261

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